How Pharmacies Can Transform Their Business with CCM & RPM Partnerships
Introduction:
The pharmacy landscape is changing fast and margins are shrinking even faster.
Between chargebacks, reimbursement cuts, and declining profit on prescriptions, pharmacies everywhere are looking for new ways to grow revenue without adding more work or sacrificing patient care.
That’s where Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) come in.
The Reality: Pharmacies Are Doing the Work But Not Getting Paid for It
Every day, pharmacists and technicians perform countless clinical services that go uncompensated:
Checking in on patients with chronic conditions
Reviewing medication adherence and side effects
Coordinating refills with prescribers
Answering patient questions about new therapies
These are all the same types of interactions that Medicare recognizes—and reimburses for—under CCM and RPM programs.
“If you’re already providing chronic care support, why not get paid for it?”
A New Model: Partnering with Physicians
Medicare has recognized that pharmacies can play a central role in helping patients manage chronic conditions.
Through collaborative arrangements, a pharmacy can partner with a physician to operate and manage CCM and RPM programs on their behalf.
In this model:
The pharmacy provides much of the day-to-day patient engagement, device setup, and monitoring.
The physician maintains oversight and billing authority.
Both parties share in the revenue, based on agreed levels of responsibility and contribution.
Each partnership is unique, but in most cases the pharmacy performs the bulk of the work and receives the larger share of the reimbursement—while the physician benefits from added revenue and improved patient outcomes with minimal additional effort.
Why This Matters
The future of pharmacy is shifting toward clinical services and care integration, not just dispensing.
CCM and RPM give pharmacies a proven way to:
Generate New Revenue Streams: These programs can bring in tens of thousands of dollars annually, even with a modest patient base.
Enhance Patient Outcomes: Continuous engagement keeps patients adherent, informed, and healthier—building loyalty and trust.
Strengthen Physician Relationships: Collaborative care models deepen provider partnerships and open new referral opportunities.
Boost Your Bottom Line: By capitalizing on services you’re already performing, you can offset lost prescription revenue and strengthen financial stability.
“Pharmacies are already performing the care—CCM and RPM just make it reimbursable.”
How CCMRPM Help Supports Pharmacies
We guide pharmacies through every step of building a compliant, profitable CCM/RPM partnership.
Here’s how we help:
Understand the Model: We walk you through Medicare’s framework for pharmacy–physician partnerships and how revenue sharing works.
Build the Relationship: We help structure and navigate the conversation with local physicians to establish the right collaborative agreement.
Set Up the Program: Once a partnership is in place, we assist with workflows, documentation, and compliance to ensure a seamless launch.
Train Your Team: We provide staff training on patient communication, device management, and time tracking so your pharmacy operates efficiently and compliantly.
Scale for Growth: After your first partnership is successful, we help you expand—adding new providers, patients, and programs.
Final Thoughts
The pharmacy business is changing—but opportunity lies in that change.
By leveraging CCM and RPM partnerships, pharmacies can reclaim lost revenue, strengthen relationships with physicians, and deliver better care to the patients they already serve every day.
At CCMRPM Help, we make it simple to get started—from securing the right agreement with a physician to training your team and launching your first program.
Contact us today to learn how your pharmacy can turn everyday patient care into a sustainable new revenue stream.